Job Description
Join a Legacy of Trust in the Heart of New York City.
Empire State Financial Group is seeking a dedicated and customer-focused Bank Teller to join our dynamic team. If you possess a strong work ethic and a passion for financial services, we want to meet you.
As a Teller, you will be the face of our brand, responsible for building relationships with our diverse client base while ensuring the accuracy of every transaction. We offer a comprehensive benefits package, including health insurance, a 401(k) match, and opportunities for career advancement within the bank.
Why Choose Us?
- Competitive salary and performance bonuses.
- Health, dental, and vision insurance.
- Generous paid time off and holidays.
- On-the-job training and mentorship programs.
- Convenient location in Lower Manhattan.
Responsibilities
- Process daily customer transactions, including cash deposits, withdrawals, and loan payments, with a high degree of accuracy.
- Cash checks and issue cash equivalents, adhering to strict security and audit compliance standards.
- Open new accounts and assist customers in selecting appropriate banking products and services to meet their financial goals.
- Resolve customer inquiries and complaints in a professional and efficient manner, escalating complex issues to management when necessary.
- Identify cross-selling opportunities to promote our suite of financial products to existing clients.
- Maintain accurate daily records and reconcile cash drawers at the end of each shift.
Qualifications
- High school diploma or GED required; Associate’s degree or banking certification is a plus.
- Previous cash handling experience in a retail or banking environment preferred.
- Strong mathematical skills with the ability to handle large sums of money accurately.
- Excellent verbal and written communication skills with a customer-first mindset.
- Ability to stand for extended periods and operate standard office equipment (computers, calculators, printers).
- Must pass a background check and credit check as part of the hiring process.