Job Description
Join our award-winning banking team in the heart of New Orleans! First National Bank is seeking a dynamic Bank Teller to deliver exceptional customer experiences while supporting our mission to build financial prosperity for the Gulf Coast community. This full-time position offers competitive pay, comprehensive benefits, and clear career advancement pathways in one of America's most vibrant cities.
As a cornerstone of our customer service team, you'll handle daily transactions with precision and professionalism while building lasting relationships with clients. Our modern, tech-forward environment provides ongoing training and mentorship to help you grow your financial services career.
Responsibilities
- Process customer transactions including deposits, withdrawals, transfers, and loan payments with 100% accuracy
- Provide personalized financial guidance and cross-sell bank products/services based on client needs
- Maintain strict compliance with banking regulations and security protocols
- Resolve customer inquiries and escalate complex issues to relationship managers
- Balance cash drawers and reconcile daily transactions using core banking systems
- Support branch operations through cash replenishment, ATM maintenance, and record keeping
- Participate in community outreach initiatives representing First National Bank
Qualifications
- High school diploma or equivalent required; college degree preferred
- Minimum 1 year cash handling or customer service experience
- Proficiency with banking software and Microsoft Office Suite
- Strong mathematical aptitude and attention to detail
- Excellent communication and conflict resolution skills
- Ability to multitask in a fast-paced environment
- Basic knowledge of financial regulations (e.g., BSA, AML)
- Must pass background check and credit verification