Job Description
Join our award-winning banking team as a Senior Bank Teller at Heritage Financial Group! We're seeking a customer-centric professional to deliver exceptional service at our flagship Tulsa branch. As the face of our institution, you'll build lasting relationships while driving our mission to empower local communities through financial literacy and personalized solutions. Enjoy competitive compensation, comprehensive benefits, and growth opportunities in a supportive environment.
Responsibilities
- Process complex transactions (deposits, withdrawals, transfers) with 100% accuracy
- Identify cross-sell opportunities for banking products and services
- Resolve customer inquiries and complaints with empathy and efficiency
- Maintain strict compliance with banking regulations and security protocols
- Support branch operations through cash management and record-keeping
- Train junior tellers on new procedures and technologies
Qualifications
- Minimum 2 years of cash handling experience in financial services
- Proven ability to achieve sales targets and referral goals
- Strong knowledge of banking regulations (Reg CC, Reg E, BSA)
- Exceptional communication and conflict resolution skills
- Proficiency with core banking software (e.g., Fiserv, Jack Henry)
- High school diploma or equivalent; college degree preferred