Job Description
Join Lexington Financial Group as a Remote-Friendly Bank Teller and revolutionize banking services in Kentucky! We're seeking customer-centric professionals to deliver exceptional financial experiences while enjoying flexible remote work options. As a key member of our innovative team, you'll serve as the face of our digital-first banking solutions, combining traditional in-person service with cutting-edge virtual support.
Our hybrid model allows you to work 3 days remotely while maintaining 2 days in our Lexington branch, offering the perfect balance of flexibility and client connection. Enjoy competitive compensation, comprehensive benefits, and ongoing professional development in a forward-thinking financial environment.
Responsibilities
- Process transactions (deposits, withdrawals, transfers) with 100% accuracy while maintaining digital and physical records
- Deliver exceptional customer service via virtual channels (video calls, chat) and in-branch interactions
- Proactively identify cross-selling opportunities for banking products and services
- Resolve customer inquiries and disputes with empathy and efficiency
- Maintain strict compliance with banking regulations and security protocols
- Collaborate with remote team members using digital banking platforms
- Participate in virtual training sessions to enhance financial knowledge
Qualifications
- Minimum 1 year of customer service or cash handling experience
- Proficiency with digital banking tools and video conferencing platforms
- Strong attention to detail and mathematical accuracy
- Excellent communication skills (written and verbal)
- Ability to work independently in remote settings
- Basic knowledge of financial regulations (FDIC, BSA)
- High school diploma or equivalent; college degree preferred
- Reliable home office setup with high-speed internet