Job Description
Join Heritage National Bank as a Bank Teller and become a vital part of our community-focused financial team. We're seeking a customer-centric professional to deliver exceptional service while supporting our clients' financial needs in Oakland's vibrant downtown district. Enjoy competitive compensation, comprehensive benefits, and opportunities for career advancement within our award-winning banking institution.
Responsibilities
- Process customer transactions including deposits, withdrawals, transfers, and loan payments with precision
- Build and maintain strong client relationships through personalized financial guidance
- Resolve account discrepancies and escalate complex issues to banking specialists
- Actively promote bank products and services tailored to customer needs
- Maintain strict compliance with banking regulations and security protocols
- Balance cash drawers and daily transaction reports with 100% accuracy
- Collaborate with branch team to achieve sales and service goals
Qualifications
- Minimum 1 year cash handling or customer service experience
- Proven ability to perform accurate financial transactions
- Strong communication and interpersonal skills
- Proficiency with banking software and MS Office Suite
- Detail-oriented with exceptional problem-solving abilities
- Ability to work flexible hours including Saturdays
- High school diploma or equivalent required
- Basic knowledge of banking regulations preferred