Job Description
Are you ready to build a rewarding career in the heart of Silicon Valley? Pacific Trust Bank is seeking a dedicated and friendly Bank Teller to join our high-performing team in San Jose, CA.
In this pivotal role, you will serve as the face of our brand, building lasting relationships with our community while managing daily financial transactions with precision and care. We pride ourselves on our community-focused approach and offer a supportive environment for professional growth.
Why Join Our Team?
- Competitive hourly wage ($22 - $28/hr)
- Comprehensive benefits package (Health, Dental, Vision)
- Retirement savings plan (401k) with company match
- Generous paid time off and holiday pay
We are looking for candidates who possess a strong attention to detail and a commitment to financial integrity.
Responsibilities
- Process daily financial transactions including cash deposits, withdrawals, check cashing, and loan payments with precision.
- Greet customers warmly, answer inquiries, and resolve account issues efficiently to ensure high customer satisfaction.
- Cross-sell and refer banking products and services to meet individual and branch sales goals.
- Maintain accurate records of all transactions and balance the cash drawer daily to ensure zero discrepancies.
- Adhere to strict bank security policies, compliance regulations (BSA/AML), and operational procedures.
- Assist in branch operations during peak hours, including lobby management and opening/closing procedures.
- Identify opportunities to educate customers on digital banking tools to improve their experience.
Qualifications
- High School Diploma or GED equivalent is required.
- Previous cash handling and customer service experience in the financial sector is preferred.
- Strong mathematical skills with the ability to handle large sums of money accurately.
- Excellent communication and interpersonal skills.
- Ability to work a flexible schedule, including weekends and holidays.
- Proficiency in Microsoft Office Suite and basic banking software systems.
- Must pass a background check and pre-employment screening.