Job Description
Join the prestigious First National Bank of New Orleans as a Bank Teller and become the face of our community-focused financial institution. We're seeking a customer-centric professional to deliver exceptional service while driving our mission of financial empowerment. Enjoy competitive compensation, comprehensive benefits, and a supportive team environment in the heart of the Big Easy. This direct hire opportunity offers career growth pathways and the chance to make a tangible impact on local residents and businesses.
Responsibilities
- Process customer transactions with precision including deposits, withdrawals, transfers, and loan payments
- Build and maintain strong customer relationships through personalized financial guidance
- Identify and cross-sell appropriate bank products based on customer needs
- Balance cash drawers and maintain accurate transaction records
- Adhere to strict security protocols and regulatory compliance standards
- Resolve customer inquiries and escalate complex issues efficiently
- Contribute to branch goals through proactive customer engagement
Qualifications
- High school diploma or equivalent; college degree preferred
- Minimum 1 year cash handling or customer service experience
- Proficiency with banking software and digital platforms
- Strong attention to detail and numerical accuracy
- Exceptional communication and conflict resolution skills
- Ability to multitask in a fast-paced environment
- Basic knowledge of financial regulations and compliance
- Positive attitude and commitment to customer satisfaction