Job Description
Join our dynamic team at Metropolitan Bank & Trust as a Bank Teller and become the face of our New York branch. We're seeking a customer-focused professional to deliver exceptional financial services in our bustling Manhattan location. As a key member of our retail banking division, you'll handle daily transactions, build client relationships, and contribute to our award-winning customer experience. Enjoy competitive compensation, comprehensive benefits, and growth opportunities within one of New York's most innovative financial institutions.
Responsibilities
- Process routine banking transactions including deposits, withdrawals, and transfers
- Provide exceptional customer service and resolve client inquiries
- Actively cross-sell bank products and services
- Maintain accurate transaction records and account balances
- Adhere to all banking regulations and security protocols
- Assist with new account openings and documentation
- Collaborate with branch team to achieve sales targets
Qualifications
- High school diploma or equivalent required
- Minimum 1 year cash handling or customer service experience
- Proficiency with banking software and digital platforms
- Strong communication and interpersonal skills
- Detail-oriented with excellent numerical accuracy
- Ability to work in a fast-paced environment
- Basic knowledge of financial regulations (e.g., BSA, AML)
- Valid NY state driver's license preferred