Job Description
Join our award-winning team at First National Bank of Kansas City, where we're committed to delivering exceptional customer service and financial solutions to our vibrant community. As a key member of our frontline team, you'll play a crucial role in building lasting relationships with our diverse clientele while advancing your career in finance. We offer comprehensive training, competitive benefits, and a supportive work environment designed for growth.
Responsibilities
- Process customer transactions with accuracy and efficiency, including deposits, withdrawals, and transfers
- Provide exceptional customer service by answering inquiries and resolving account issues
- Actively promote bank products and services to meet customer needs
- Maintain strict compliance with banking regulations and security protocols
- Balance cash drawer and reconcile daily transactions
- Collaborate with branch team to achieve sales and service goals
Qualifications
- High school diploma or equivalent (college degree preferred)
- Minimum 1 year of customer service or cash handling experience
- Strong mathematical aptitude and attention to detail
- Excellent communication and interpersonal skills
- Ability to work flexible hours including weekends
- Basic proficiency with banking software and Microsoft Office
- Professional appearance and positive attitude