Job Description
We are seeking a detail-oriented and friendly Bank Teller to join our dynamic team in the heart of Washington, DC. As a member of the Capital Federal Savings team, you will be the first point of contact for our clients, providing exceptional service and accurate financial transactions.
In this role, you will process deposits, withdrawals, and payments while ensuring strict adherence to bank security and compliance protocols. We offer a competitive benefits package, including health insurance, a 401(k) plan, and opportunities for career advancement within a stable financial institution.
Responsibilities
- Process customer transactions accurately and efficiently, including cash handling, check cashing, and loan payments.
- Greet customers warmly and resolve account inquiries with patience and professionalism.
- Assist customers with opening new accounts, managing daily balances, and utilizing mobile banking apps.
- Adhere to all bank security policies, including Know Your Customer (KYC) regulations and anti-money laundering (AML) guidelines.
- Identify cross-selling opportunities to recommend products that meet customer needs.
Qualifications
- High school diploma or GED required; prior banking experience is a plus.
- Strong attention to detail and the ability to perform complex mathematical calculations with high accuracy.
- Excellent verbal and written communication skills.
- Basic computer proficiency and typing speed.
- Ability to stand for extended periods and lift up to 25 lbs.