Job Description
Welcome to Wichita Community Bank, where we are committed to building lasting relationships with our neighbors in Wichita. We are currently seeking a friendly, detail-oriented, and customer-focused individual to join our team as a Bank Teller. If you have a passion for finance and a knack for helping others, we want to meet you. As a Bank Teller, you will be the face of our bank, handling daily transactions and providing exceptional service to ensure our customers' financial needs are met with precision and care.
Responsibilities
- Process Transactions: Accurately handle cash deposits, withdrawals, check cashing, and loan payments while adhering to strict banking regulations and security protocols.
- Customer Service: Greet customers warmly, answer inquiries regarding account balances and services, and provide product information to help them achieve their financial goals.
- Cash Handling: Maintain accurate daily cash drawers, balance cash at the end of the shift, and report any discrepancies immediately.
- Problem Solving: Assist customers with resolving issues related to their accounts, including account closures, new account setups, and address changes.
- Marketing & Sales: Cross-sell bank products and services, such as debit cards, credit cards, and savings accounts, to meet branch targets.
- Compliance: Ensure all transactions comply with federal and state banking laws, including Know Your Customer (KYC) and Anti-Money Laundering (AML) regulations.
Qualifications
- Education: High school diploma or GED required; Associate's degree in Finance or Business preferred.
- Experience: Previous cash handling or customer service experience in a retail or banking environment is highly preferred.
- Skills: Strong math skills with the ability to handle large sums of money accurately; basic computer proficiency and familiarity with banking software.
- Attributes: Exceptional interpersonal communication skills with a professional and approachable demeanor.
- Availability: Ability to work a flexible schedule, including weekends and holidays, as required by the branch schedule.
- License: Must pass a background check and a credit check as per banking industry standards.