Job Description
Join Baltimore Trust & Savings Bank as a Bank Teller and become the face of our community-focused financial institution. We're seeking a customer-centric professional to deliver exceptional service while supporting our clients' banking needs. This role offers growth opportunities in a supportive environment where your contributions directly impact customer satisfaction and branch success.
Responsibilities
- Process customer transactions including deposits, withdrawals, transfers, and loan payments with precision
- Resolve customer inquiries regarding account balances, fees, and banking services
- Uphold strict compliance with banking regulations and security protocols
- Actively promote bank products and services to meet client needs
- Balance cash drawers and reconcile daily transactions accurately
- Collaborate with branch team to achieve customer service and sales goals
- Maintain organized records and documentation for all transactions
Qualifications
- High school diploma or equivalent; college degree preferred
- Minimum 1 year cash handling or customer service experience
- Strong mathematical aptitude and attention to detail
- Excellent verbal communication and interpersonal skills
- Ability to operate banking software and basic office equipment
- Proven problem-solving abilities in customer-facing roles
- Professional appearance and commitment to ethical standards
- Ability to work flexible hours including weekends