Job Description
Join Louisville Community Bank as a Senior Bank Teller and become the cornerstone of our customer service excellence! We're seeking a detail-oriented professional to deliver exceptional financial experiences in our vibrant downtown branch. Enjoy competitive compensation, comprehensive benefits, and clear pathways to advancement in a supportive team environment.
Responsibilities
- Process high-volume transactions with 99.9% accuracy while maintaining strict compliance protocols
- Proactively identify cross-sell opportunities for banking products and services
- Resolve complex customer inquiries regarding accounts, fraud prevention, and digital banking tools
- Train and mentor new tellers on operational procedures and service standards
- Perform daily cash management and ATM replenishment duties
- Collaborate with branch manager on process improvement initiatives
Qualifications
- Minimum 2 years of cash handling experience in financial services
- Proficiency in core banking systems (e.g., Fiserv, Jack Henry)
- Proven ability to maintain cash drawer reconciliation within $50 variance
- Strong knowledge of KYC/AML regulations and security protocols
- Excellent communication skills with demonstrated conflict resolution abilities
- Associate's degree in Finance or related field preferred