Job Description
Join our award-winning team as a Remote-Friendly Bank Teller at Southwest Financial Partners! We're revolutionizing banking in Albuquerque with hybrid flexibility while delivering exceptional customer service. Enjoy competitive benefits, growth opportunities, and a supportive culture that values work-life balance. Perfect for tech-savvy professionals who want to combine traditional banking expertise with modern remote capabilities.
Why Join Us?
- Hybrid work model with 2 remote days/week
- Comprehensive health/dental/vision plans
- Tuition reimbursement program
- 401(k) with 6% employer match
Responsibilities
- Process transactions (deposits, withdrawals, transfers) with 99.9% accuracy
- Deliver exceptional customer service through virtual and in-person channels
- Utilize digital banking tools for remote account assistance
- Uphold strict security protocols for cash handling and data protection
- Meet sales targets for cross-selling bank products/services
- Resolve customer inquiries efficiently via phone/video chat
- Maintain detailed transaction records in banking software
Qualifications
- 1+ years banking or financial services experience
- Proficient in digital banking platforms (Zelle, mobile apps)
- Excellent communication skills for virtual interactions
- Ability to work independently in remote settings
- Strong attention to detail and problem-solving abilities
- Valid New Mexico Notary Public commission (or willingness to obtain)
- Pass background check and credit verification