Job Description
Join our award-winning team at Metropolitan National Bank as a Part-Time Bank Teller in the heart of NYC. We're seeking customer service professionals who thrive in dynamic financial environments to deliver exceptional client experiences. Enjoy competitive compensation, comprehensive training, and opportunities for career growth in a supportive workplace.
Our New York branch serves diverse communities with cutting-edge financial solutions. As a key member of our frontline team, you'll represent our commitment to integrity, innovation, and community impact. Flexible scheduling available including evenings and weekends.
Responsibilities
- Process transactions including deposits, withdrawals, transfers, and loan payments with precision
- Provide exceptional customer service through active listening and tailored financial guidance
- Balance cash drawers and reconcile daily transactions to maintain 100% accuracy
- Identify cross-selling opportunities for bank products and services
- Uphold strict regulatory compliance and security protocols
- Resolve customer inquiries and escalate complex issues to management
- Maintain organized branch documentation and digital records
Qualifications
- Minimum 1 year cash handling or customer service experience
- High school diploma or equivalent required; college coursework preferred
- Proficiency with basic mathematics and financial software
- Exceptional communication skills with multilingual ability a plus
- Strong attention to detail and problem-solving aptitude
- Ability to work flexible shifts including weekends
- Professional demeanor with polished presentation
- Familiarity with banking regulations (e.g., BSA, AML) beneficial