Job Description
Join Capital Trust Bank as a Bank Teller and become the face of our community-focused banking experience in Raleigh! We're seeking a customer-centric professional to deliver exceptional service while managing financial transactions with precision. Our team-oriented environment offers competitive benefits, growth opportunities, and a commitment to your professional development. If you thrive in fast-paced settings and enjoy helping customers achieve their financial goals, this role is your perfect match.
Responsibilities
- Process customer transactions including deposits, withdrawals, transfers, and loan payments
- Balance cash drawers and maintain accurate transaction records
- Identify cross-sell opportunities for bank products and services
- Resolve customer inquiries and resolve account discrepancies
- Adhere to all banking regulations and security protocols
- Assist with new account openings and basic account maintenance
- Participate in branch operational duties as assigned
Qualifications
- Minimum 1 year of cash handling or customer service experience
- High school diploma or equivalent required
- Proficiency with basic financial software and banking systems
- Strong attention to detail and numerical accuracy
- Excellent communication and interpersonal skills
- Ability to work efficiently in a team environment
- Basic knowledge of banking regulations and compliance
- Positive attitude and problem-solving aptitude