Job Description
Are you a detail-oriented professional with a passion for customer service? Empire State Community Bank is currently seeking Bank Tellers to join our dynamic team in New York City.
We pride ourselves on building lasting relationships with our community and providing our employees with a supportive, growth-oriented environment. As a Bank Teller, you will be the face of our brand, ensuring every customer leaves with a positive experience.
Why Join Us?
- Competitive hourly wage ($18.00 - $25.00).
- Comprehensive health, dental, and vision insurance.
- Retirement savings plan with employer matching.
- Career advancement opportunities within the bank.
Responsibilities
- Process customer deposits, withdrawals, and loan payments accurately and efficiently.
- Provide exceptional customer service by answering inquiries and resolving account issues.
- Identify and cross-sell bank products such as CDs, savings accounts, and credit cards.
- Adhere to all banking regulations, security protocols, and compliance standards.
- Assist with the daily operation of the branch, including lobby management and cash balancing.
- Maintain a clean and organized workspace and monitor security cameras.
Qualifications
- High School Diploma or GED required; Bachelor's degree in Finance or Business preferred.
- Previous cash handling and customer service experience is highly desirable.
- Strong interpersonal and communication skills.
- Ability to work a flexible schedule, including weekends and holidays.
- Proficient in Microsoft Office Suite and bank teller software (e.g., FIS, NCR).
- Strong attention to detail and high ethical standards.