Job Description
Are you a detail-oriented professional looking for an exciting career in the financial sector? First National Bank of Fresno is hiring immediately for our dedicated team of Bank Tellers. We pride ourselves on exceptional customer service and community connection. If you have a passion for helping people manage their finances and a knack for accuracy, we want to meet you.
As a Bank Teller, you will be the face of our branch, greeting customers, processing transactions, and ensuring a seamless banking experience. We offer competitive pay, comprehensive benefits, and a supportive work environment in the heart of California’s Central Valley.
Why Join Us?
- Competitive hourly wage ($17.00 - $22.00)
- Health, Dental, and Vision Insurance
- 401(k) Retirement Plan with matching
- Paid time off and holidays
- Opportunities for advancement within the organization
Responsibilities
- Process customer transactions accurately and efficiently, including cash deposits, withdrawals, loan payments, and check cashing.
- Provide exceptional customer service by answering inquiries regarding accounts, products, and services.
- Cross-sell bank products such as debit cards, credit cards, and savings accounts to meet branch goals.
- Maintain the accuracy and integrity of the cash drawer and handle cash reconciliations daily.
- Assist in maintaining a clean, organized, and secure branch environment.
- Identify and escalate complex customer issues to branch management promptly.
- Operate teller equipment, such as ATMs and card readers, ensuring proper maintenance and troubleshooting.
Qualifications
- High School Diploma or GED required; completion of a banking training program is a plus.
- Minimum of 1-2 years of cash handling experience in a retail or financial services environment preferred.
- Strong mathematical skills with the ability to perform calculations quickly and accurately.
- Excellent interpersonal and communication skills with a friendly and professional demeanor.
- Ability to stand for long periods and lift up to 25 lbs as needed.
- Reliable attendance and a strong work ethic.
- Basic proficiency with Microsoft Office Suite and bank software systems.