Job Description
Join our award-winning banking team as a Bank Teller at First Oakland Community Bank! We're seeking a customer-focused professional to deliver exceptional financial services to our diverse clientele. This role is perfect for detail-oriented individuals passionate about building relationships and ensuring financial security for our community members. Enjoy a supportive environment with competitive compensation, comprehensive benefits, and growth opportunities within our expanding network.
Responsibilities
- Process customer transactions including deposits, withdrawals, transfers, and loan payments with 100% accuracy
- Build and maintain strong customer relationships through personalized financial guidance
- Identify cross-selling opportunities for bank products and services
- Maintain cash drawer accountability and balance daily transactions
- Resolve customer inquiries and complaints with professionalism and empathy
- Adhere to all banking regulations, security protocols, and compliance standards
- Collaborate with branch team to achieve sales and service goals
Qualifications
- Minimum 1 year cash handling or customer service experience
- High school diploma or equivalent (college degree preferred)
- Proficiency with banking software and MS Office applications
- Strong numerical accuracy and attention to detail
- Excellent communication and interpersonal skills
- Ability to multitask in a fast-paced environment
- Familiarity with BSA/AML regulations
- Positive attitude and commitment to community banking values