Job Description
Join First National Bank as a Bank Teller and become the face of our commitment to exceptional customer service in Charlotte's thriving financial district. We're seeking a detail-oriented professional to deliver seamless banking experiences while upholding our reputation for trust and innovation. Enjoy competitive benefits, career growth opportunities, and a supportive team environment in one of America's fastest-growing cities.
Responsibilities
- Process customer transactions with accuracy and efficiency, including deposits, withdrawals, and transfers
- Build strong relationships by identifying customer needs and offering personalized financial solutions
- Maintain strict compliance with banking regulations and security protocols
- Resolve account inquiries and discrepancies with professionalism and problem-solving skills
- Balance cash drawers and reconcile daily transactions to ensure financial integrity
- Actively promote bank products and services to support customer financial goals
- Collaborate with branch team to achieve sales and service targets
Qualifications
- High school diploma or equivalent; college degree preferred
- Minimum 1 year cash handling or customer service experience
- Strong mathematical aptitude and attention to detail
- Proficiency with banking software and digital transaction platforms
- Excellent communication skills with ability to explain complex concepts simply
- Ability to work efficiently in a fast-paced, team-oriented environment
- Basic knowledge of banking regulations (e.g., BSA, AML)
- Positive attitude and commitment to continuous learning