Job Description
Join our award-winning banking team in Charlotte! First National Bank is seeking a friendly and detail-oriented Bank Teller to deliver exceptional customer service at our flagship downtown branch. As a key member of our retail banking division, you'll be the face of our institution, helping customers achieve their financial goals with professionalism and care. We offer competitive compensation, comprehensive benefits, and clear career advancement opportunities in one of America's fastest-growing financial hubs.
Responsibilities
- Process customer transactions including deposits, withdrawals, transfers, and loan payments with 100% accuracy
- Build and maintain strong customer relationships through personalized financial guidance
- Identify cross-selling opportunities for bank products and services
- Balance cash drawers and maintain strict adherence to security protocols
- Resolve customer inquiries efficiently while maintaining positive service standards
- Assist with new account openings and basic account maintenance
- Collaborate with branch team to achieve sales and service targets
Qualifications
- High school diploma or equivalent (college degree preferred)
- Minimum 1 year of customer service or cash handling experience
- Strong numerical aptitude and attention to detail
- Excellent communication and interpersonal skills
- Ability to work efficiently in a fast-paced environment
- Basic knowledge of banking regulations and procedures
- Proficiency with banking software and Microsoft Office suite
- Must pass background check and credit screening