Job Description
Join Golden State Bank as a Bank Teller and become the face of our community-focused financial services! We're seeking a detail-oriented professional to deliver exceptional customer experiences in our Sacramento branch. Enjoy competitive pay, comprehensive benefits, and career growth opportunities in a supportive environment.
Responsibilities
- Process transactions including deposits, withdrawals, and loan payments with 100% accuracy
- Provide personalized financial guidance to customers regarding accounts, services, and digital banking tools
- Resolve account discrepancies and customer inquiries with professionalism and empathy
- Uphold strict security protocols for cash handling and confidential information
- Actively promote bank products and services to meet customer needs
- Maintain organized branch records and documentation
- Collaborate with team members to ensure seamless branch operations
Qualifications
- Minimum 1 year cash handling or customer service experience
- Proven ability to perform complex transactions with precision
- Strong communication skills and conflict resolution abilities
- Proficiency with banking software and digital platforms
- High school diploma or equivalent required
- Ability to work flexible hours including weekends
- Basic knowledge of financial regulations (e.g., BSA/AML)
- Valid driver's license and reliable transportation