Job Description
Are you a people person with a knack for numbers? Texas First National Bank is seeking a dedicated and detail-oriented Bank Teller to join our dynamic team in the heart of Dallas. If you are passionate about providing exceptional financial service and want to grow your career in a stable industry, we want to hear from you.
As a Bank Teller, you will be the first point of contact for our valued customers. We pride ourselves on building long-lasting relationships and ensuring every client leaves satisfied. This is an excellent opportunity to develop your skills in a supportive environment.
Responsibilities
- Customer Service: Greet customers warmly, answer inquiries regarding bank products and services, and resolve account issues with patience and professionalism.
- Cash Handling: Accurately process deposits, withdrawals, loan payments, and check cashing transactions while adhering to strict security and compliance policies.
- Product Sales: Cross-sell and refer customers to relationship managers for financial products such as CDs, savings accounts, and mortgages.
- Banking Operations: Maintain accurate daily settlement records, balance cash drawers, and reconcile transaction records at the end of each shift.
- Problem Solving: Identify customer needs and provide solutions that enhance the banking experience.
Qualifications
- Education: High School Diploma or GED required; Associate’s degree or experience in a related financial field is a plus.
- Experience: Previous experience as a Bank Teller or in a customer service role is preferred.
- Skills: Strong math skills and proficiency with basic computer applications and point-of-sale (POS) systems.
- Communication: Excellent verbal and written communication skills with the ability to interact effectively with diverse customer bases.
- Integrity: High level of accuracy and a strong commitment to ethical banking practices and compliance regulations.