Job Description
Join our award-winning team at First National Bank of Buffalo as a Full-Time Bank Teller! We're seeking customer service professionals to deliver exceptional banking experiences in our vibrant downtown location. Enjoy competitive pay, comprehensive benefits, and opportunities for career advancement in a supportive environment. As a cornerstone of our community for over 50 years, we pride ourselves on fostering growth and financial literacy across Western New York.
Responsibilities
- Process customer transactions including deposits, withdrawals, and transfers with precision
- Identify cross-selling opportunities for bank products and services
- Maintain accurate cash drawer balances and daily reconciliation reports
- Resolve customer inquiries regarding accounts, services, and digital banking tools
- Adhere to strict security protocols and regulatory compliance standards
- Support branch operations through document processing and record maintenance
- Collaborate with colleagues to ensure seamless service delivery
Qualifications
- High school diploma or equivalent required
- Minimum 1 year cash handling or customer service experience
- Proficiency with basic office software and banking systems
- Strong attention to detail and numerical accuracy
- Exceptional communication and interpersonal skills
- Ability to work flexible hours including Saturdays
- Basic knowledge of banking regulations and compliance
- Positive attitude and commitment to customer satisfaction