Job Description
Join our award-winning team at Golden State Bank as a Bank Teller and become the face of our community banking experience. We're seeking a customer-focused professional to deliver exceptional service while managing financial transactions with precision. As a cornerstone of our Oakland branch operations, you'll build lasting relationships with diverse clients while upholding the highest standards of security and compliance. Enjoy comprehensive benefits, career growth opportunities, and a supportive work culture in the heart of the Bay Area.
Responsibilities
- Process customer transactions including deposits, withdrawals, transfers, and loan payments with 100% accuracy
- Provide exceptional service by resolving inquiries, opening accounts, and cross-selling bank products
- Maintain cash drawer compliance and perform daily balancing procedures
- Adhere to strict security protocols for fraud prevention and regulatory compliance
- Support branch operations through record-keeping, vault management, and ATM servicing
- Collaborate with colleagues to achieve team sales and service goals
Qualifications
- Minimum 1 year of cash handling or customer service experience
- Proficiency with banking software and Microsoft Office applications
- Strong attention to detail with proven ability to manage complex transactions
- Excellent communication skills with ability to serve diverse clientele
- Basic knowledge of financial regulations and banking procedures
- Ability to work flexible hours including Saturdays
- High school diploma or equivalent; college coursework preferred