Job Description
Join our award-winning team at First National Bank as a Bank Teller and become the face of our community! We're seeking a friendly, detail-oriented professional to deliver exceptional customer service and drive our mission of financial empowerment. Enjoy comprehensive training, career advancement opportunities, and a supportive work environment in the heart of New York's financial district. Why join us? Competitive benefits package, quarterly performance bonuses, and tuition reimbursement for continuing education in finance.
Responsibilities
- Process customer transactions including deposits, withdrawals, and transfers with 100% accuracy
- Build and maintain strong client relationships through personalized service and product recommendations
- Balance cash drawers and reconcile daily transactions following strict compliance protocols
- Resolve customer inquiries regarding accounts, services, and digital banking tools
- Identify cross-selling opportunities for bank products and services
- Maintain security protocols for cash handling and sensitive information
Qualifications
- High school diploma or equivalent; college degree preferred
- Minimum 1 year experience in cash handling or customer service
- Proficiency with banking software and digital platforms
- Strong mathematical aptitude and attention to detail
- Excellent communication and conflict resolution skills
- Ability to work flexible hours including weekends
- Required: NYS Notary Public certification or willingness to obtain within 30 days