Job Description
Join First National Bank's award-winning team in downtown Chicago! We're urgently seeking a dynamic Bank Teller to deliver exceptional customer experiences in our high-traffic Loop branch. As the face of our institution, you'll drive financial wellness for Chicagoans while growing your career in one of America's most vibrant financial hubs.
We offer competitive pay, comprehensive benefits (medical/dental/vision), 401(k) matching, and advancement opportunities. Perfect for detail-oriented professionals who thrive in fast-paced environments!
Responsibilities
- Process 50+ daily transactions with precision (deposits, withdrawals, transfers)
- Resolve customer inquiries regarding accounts, fees, and digital banking tools
- Cross-sell bank products (credit cards, loans, savings accounts)
- Maintain cash drawer accuracy and strict security protocols
- Train on new fintech systems and compliance regulations
- Collaborate with branch managers on customer retention strategies
Qualifications
- High school diploma or equivalent (college preferred)
- 1+ years cash handling or customer service experience
- FINRA Series 6/63 certification (or willingness to obtain)
- Proficiency in CRM software (Salesforce) and banking systems
- Exceptional problem-solving and conflict resolution skills
- Ability to work flexible shifts including weekends
- Chicago residency preferred (commuter benefits available)