Job Description
Join our award-winning team at Austin Community Bank as a Bank Teller and become the face of our commitment to exceptional customer service. We're seeking a detail-oriented professional to deliver seamless financial transactions while building lasting relationships with our diverse clientele. Enjoy competitive compensation, comprehensive benefits, and career advancement opportunities in Austin's thriving financial district.
Responsibilities
- Process accurate customer transactions including deposits, withdrawals, transfers, and loan payments
- Balance cash drawers and maintain precise transaction records daily
- Identify cross-sell opportunities for bank products and services
- Resolve customer inquiries regarding account balances, fees, and digital banking tools
- Adhere to strict regulatory compliance protocols including BSA/AML requirements
- Collaborate with branch colleagues to ensure smooth branch operations
- Uphold the highest standards of security and confidentiality for customer data
Qualifications
- High school diploma or equivalent required; college degree preferred
- Minimum 1 year cash handling or customer service experience
- Strong mathematical aptitude and attention to detail
- Proficiency with banking software and digital platforms
- Excellent communication and conflict resolution skills
- Ability to work efficiently in a fast-paced environment
- Basic knowledge of financial regulations and compliance standards
- Positive attitude and commitment to exceptional service