Job Description
Join New Orleans' premier banking institution as a Senior Bank Teller and elevate your career in finance. We're seeking exceptional professionals to deliver premium banking experiences to our high-net-worth clientele. Enjoy competitive compensation, comprehensive benefits, and clear advancement pathways in the heart of the French Quarter.
Our tellers are financial ambassadors who combine technical expertise with personalized service. You'll handle complex transactions, build client relationships, and contribute to our award-winning banking team. If you thrive in fast-paced environments and value precision, this is your opportunity to grow with an industry leader.
Responsibilities
- Execute high-volume, complex transactions including wire transfers, foreign exchanges, and merchant services
- Develop and maintain relationships with premium banking clients through personalized financial consultations
- Resolve escalated client inquiries with professionalism and discretion while adhering to compliance standards
- Actively promote bank products and services to meet cross-selling targets
- Maintain 100% accuracy in cash handling and regulatory documentation
- Mentor junior tellers and contribute to team training initiatives
- Participate in branch audits and process improvement projects
Qualifications
- Minimum 3 years of high-volume teller experience with premium client portfolios
- Proven track record in exceeding sales targets and customer satisfaction metrics
- Advanced knowledge of banking regulations (Regulation CC, EFTA, BSA/AML)
- Proficiency in core banking systems and digital platforms
- Exceptional problem-solving skills with ability to handle sensitive financial matters
- Professional demeanor with fluency in English and Spanish preferred
- Associates degree in Finance/Business or equivalent experience
- Ability to work flexible hours including weekends