Job Description
Join Miami Financial Trust's award-winning team as a Senior Bank Teller! We're seeking a customer-focused professional to deliver exceptional financial services in our vibrant downtown branch. Enjoy competitive compensation, comprehensive benefits, and career growth opportunities in one of America's most dynamic cities.
Responsibilities
- Process complex transactions including deposits, withdrawals, wire transfers, and currency exchanges
- Build and maintain strong client relationships through personalized financial guidance
- Resolve customer inquiries and escalate complex issues to management
- Ensure compliance with banking regulations and security protocols
- Identify cross-selling opportunities for banking products and services
- Balance cash drawers and reconcile daily transactions
- Maintain accurate records and documentation
Qualifications
- Minimum 2 years of banking or cash handling experience
- Proven track record in customer service excellence
- Strong mathematical aptitude and attention to detail
- Proficiency with banking software and MS Office Suite
- Ability to work flexible hours including weekends
- Florida Notary Public certification preferred
- Bilingual (English/Spanish) required
- Ability to pass background check and credit verification