Job Description
Join our award-winning team at First National Bank of New Orleans, where we've been serving the community since 1895. We're seeking a dynamic Senior Bank Teller to deliver exceptional customer experiences while supporting our financial services operations. Enjoy competitive compensation, comprehensive benefits, and a supportive work environment in the heart of the French Quarter.
Responsibilities
- Process customer transactions including deposits, withdrawals, and transfers with 100% accuracy
- Identify opportunities to cross-sell bank products and services
- Resolve customer inquiries and escalate complex issues to branch management
- Maintain strict compliance with banking regulations and security protocols
- Balance cash drawer and reconcile daily transactions
- Train new tellers on bank procedures and customer service standards
Qualifications
- Minimum 2 years of cash handling experience in banking or retail
- Proven track record of meeting sales targets
- Strong knowledge of banking regulations (Reg CC, Reg E)
- Excellent communication and problem-solving skills
- Ability to work flexible hours including weekends
- High school diploma or equivalent; college degree preferred