Job Description
Join our award-winning team at Metropolitan Financial Group as a Senior Bank Teller in the heart of Manhattan! We're seeking a customer-centric professional to deliver exceptional financial services while building lasting relationships in our vibrant downtown branch. Enjoy competitive compensation, comprehensive benefits, and clear pathways to advancement within our nationally recognized institution.
Responsibilities
- Process complex transactions including deposits, withdrawals, wire transfers, and currency exchanges with 100% accuracy
- Proactively identify cross-sell opportunities for banking products and services
- Resolve customer inquiries and disputes with empathy and problem-solving skills
- Maintain strict compliance with bank regulations and security protocols
- Train and mentor junior tellers on operational procedures
- Balance cash drawer and reconcile daily transactions
Qualifications
- Minimum 2 years of cash handling experience in financial services
- Proven track record of meeting sales targets and customer satisfaction goals
- Proficient in banking software (e.g., Fiserv, Jack Henry)
- Strong mathematical aptitude and attention to detail
- Ability to multitask in a fast-paced environment
- Series 6 or 63 securities license preferred