Job Description
Join Pacific National Bank's innovative team as a Remote Bank Teller and redefine customer service excellence in San Diego! We're seeking tech-savvy professionals who thrive in dynamic environments to deliver exceptional financial experiences from home. Enjoy competitive compensation, comprehensive benefits, and the flexibility of remote work while contributing to our community-focused banking solutions.
Why Choose Pacific National?
- Industry-leading remote work technology
- Career advancement opportunities
- Health, dental, and vision insurance
- 401(k) with company match
- Monthly performance bonuses
Responsibilities
- Process transactions securely via digital banking platforms
- Resolve customer inquiries via video chat and virtual support tools
- Open new accounts with 100% digital documentation
- Identify cross-sell opportunities for financial products
- Maintain compliance with banking regulations and security protocols
- Collaborate with branch teams for complex service needs
- Participate in virtual training and development programs
Qualifications
- Minimum 1 year customer service or banking experience
- Proficiency with digital banking platforms and video conferencing
- Strong problem-solving and communication skills
- Ability to multitask in remote work environment
- High-speed internet connection and quiet workspace
- California banking license or willingness to obtain
- Experience with CRM systems preferred
- Spanish language skills highly valued