Job Description
Are you ready to launch or advance your career in the financial industry? First National Bank of Omaha is currently seeking enthusiastic and detail-oriented Bank Tellers to join our winning team in the heart of Omaha, Nebraska. We pride ourselves on exceptional customer service and are looking for individuals who are passionate about helping clients achieve their financial goals.
As a Bank Teller, you will be the face of our bank, building relationships with our community while performing essential financial transactions. If you have a knack for numbers and a friendly demeanor, we want to hear from you!
Responsibilities
- Process Financial Transactions: Accurately handle cash deposits, withdrawals, check cashing, and loan payments for customers.
- Customer Service Excellence: Greet customers warmly, answer inquiries regarding account balances and services, and resolve issues with professionalism and efficiency.
- Transaction Balancing: Perform daily balancing of cash drawers and reconcile all transactions to ensure 100% accuracy at the end of each shift.
- Sales and Service Promotion: Identify opportunities to cross-sell bank products and services to meet individual branch goals.
- Document Verification: Verify the validity of checks and documents while adhering to strict compliance and security regulations.
- Problem Resolution: Assist customers with account issues, account maintenance, and provide basic financial advice.
Qualifications
- Education: High School Diploma or GED equivalent required; Associate's degree in Finance or Business is a plus.
- Experience: Previous cash handling experience in a retail or banking environment is highly preferred.
- Skill Set: Strong mathematical skills and the ability to perform mental math quickly and accurately.
- Communication: Excellent verbal and written communication skills with a customer-first attitude.
- Attention to Detail: A keen eye for detail to ensure precision in all financial tasks and record-keeping.
- Availability: Must be available to work flexible hours, including weekends and holidays.