Job Description
Join Capital First Bank as a Direct Hire Bank Teller and become the face of our thriving Raleigh community! We're seeking customer-centric professionals to deliver exceptional banking experiences while advancing their careers in a supportive environment. Enjoy competitive compensation, comprehensive benefits, and clear growth pathways within our award-winning institution.
As a cornerstone of our team, you'll handle daily transactions, resolve client inquiries, and uphold our commitment to financial excellence. If you're passionate about service and ready to build a stable future in finance—apply today!
Responsibilities
- Process 50+ daily transactions including deposits, withdrawals, and transfers with 100% accuracy
- Deliver personalized customer service while identifying cross-selling opportunities for bank products
- Balance cash drawers and reconcile daily transactions to prevent discrepancies
- Resolve complex client inquiries regarding account issues, fraud alerts, and digital banking tools
- Adhere to strict compliance protocols including BSA/AML regulations and security procedures
- Collaborate with branch staff to achieve monthly sales targets for new accounts and services
Qualifications
- High school diploma or equivalent; college degree preferred
- 1+ years of cash handling or customer service experience in banking or retail
- Proficiency with banking software (e.g., Fiserv, Jack Henry) and Microsoft Office Suite
- Exceptional communication skills with ability to explain financial concepts clearly
- Strong problem-solving abilities and attention to detail for transaction accuracy
- Familiarity with BSA/AML regulations and security protocols
- Ability to work flexible hours including Saturdays and occasional evenings