Job Description
Join Apex Financial Services, a leading institution in the New York banking sector, as a dedicated Bank Teller. We are currently expanding our team and are urgently seeking individuals who are driven, detail-oriented, and ready to deliver excellence in financial customer service.
In this role, you will be the face of our brand, responsible for managing daily financial transactions and building lasting relationships with our diverse clientele. We offer a supportive culture, comprehensive benefits, and a clear trajectory for professional growth.
Key Highlights of the Role:
- Competitive base salary with performance bonuses.
- Health, dental, and vision insurance.
- Retirement savings plan (401k) with company match.
- Professional development and tuition reimbursement.
Responsibilities
- Process customer transactions accurately and efficiently, including cash deposits, withdrawals, and loan payments.
- Provide superior customer service by answering inquiries, resolving complaints, and explaining complex banking products.
- Assist customers with opening new accounts, including completing necessary paperwork and KYC checks.
- Maintain strict adherence to bank compliance regulations, security protocols, and audit requirements.
- Balance daily cash drawers and reconcile financial records at the end of each shift.
- Identify opportunities to cross-sell banking services and products to meet branch targets.
Qualifications
- High school diploma or GED required; Associate degree in Finance or Business is preferred.
- Previous experience as a Bank Teller or in a related financial customer service role is highly desirable.
- Strong mathematical aptitude and exceptional attention to detail to ensure error-free transactions.
- Excellent verbal and written communication skills with the ability to interact professionally with clients.
- Ability to work a flexible schedule, including weekends and holidays.
- Familiarity with banking software and POS systems.