Job Description
Join Southwest Financial Group as a Bank Teller and become the face of our customer-centric approach in Albuquerque! We're seeking a detail-oriented professional to deliver exceptional financial services while embracing our remote-friendly hybrid work model. Enjoy the flexibility of partial remote work for administrative tasks while providing in-person support at our vibrant downtown branch. At Southwest Financial, we invest in your growth with comprehensive training and advancement opportunities in the finance sector. What you'll love: Competitive compensation, comprehensive benefits package, and a culture that values work-life balance. Apply today to start your rewarding career in banking!
Responsibilities
- Process customer transactions with precision, including deposits, withdrawals, and transfers
- Provide exceptional customer service while resolving account inquiries and issues
- Actively cross-sell bank products and services to meet customer needs
- Maintain accurate transaction records and uphold security protocols
- Balance cash drawers and reconcile daily transactions
- Collaborate with branch team to achieve sales and service goals
- Support remote administrative tasks during hybrid workdays
Qualifications
- High school diploma or equivalent required
- Minimum 1 year customer service or cash handling experience
- Proficiency with banking software and Microsoft Office Suite
- Strong numerical accuracy and attention to detail
- Excellent communication and interpersonal skills
- Ability to work independently during remote work periods
- Basic knowledge of financial regulations (e.g., BSA, AML)