Job Description
Are you a detail-oriented professional looking to make a real impact in the financial sector? Premier Banking Services is seeking a dynamic Bank Teller to join our Kansas City branch. We pride ourselves on delivering exceptional financial services and building lasting relationships with our community.
In this role, you will serve as the face of our bank, ensuring our customers have a seamless and positive experience from the moment they walk through the door. If you possess a strong work ethic and a passion for helping others, we encourage you to apply today.
Responsibilities
- Process daily customer transactions, including cash deposits, withdrawals, and check cashing, with strict accuracy and adherence to bank policies.
- Build and maintain strong relationships with customers by providing personalized financial solutions and answering inquiries.
- Identify opportunities to cross-sell bank products and services to meet customer needs and branch goals.
- Assist in branch operations, including opening and closing procedures, ATM maintenance, and ensuring a secure environment.
- Balance cash drawers and reconcile daily transactions to ensure financial integrity.
- Resolve customer complaints and issues promptly and professionally.
Qualifications
- High school diploma or GED equivalent is required; prior banking or customer service experience is preferred.
- Strong mathematical skills with the ability to handle large sums of cash accurately.
- Proficiency in using Microsoft Office Suite and bank-specific software (e.g., FIS, Core Banking).
- Excellent verbal and written communication skills with a focus on customer service.
- Ability to stand for extended periods and lift up to 25 lbs (e.g., bundles of cash, boxes of supplies).
- Flexibility to work a variety of shifts, including weekends and holidays.