Job Description
Are you looking for a career where you can make a real impact in your community? First National Bank of Maryland is seeking enthusiastic and detail-oriented individuals to join our team as Bank Tellers. We offer an immediate start date for qualified candidates who are ready to grow with us.
As a Bank Teller, you will be the face of our bank, responsible for managing customer transactions and building lasting relationships. If you possess strong numerical skills and a passion for helping others, we want to meet you.
Responsibilities
- Process Financial Transactions: Accurately handle cash deposits, withdrawals, loan payments, and check cashing while maintaining strict adherence to bank security policies.
- Customer Service Excellence: Greet customers warmly, answer inquiries about products and services, and resolve issues efficiently to ensure high customer satisfaction scores.
- Account Maintenance: Assist customers with opening new accounts, processing account changes, and maintaining accurate records of daily transactions.
- Security & Compliance: Verify identification documents and monitor the teller line for suspicious activities to ensure the safety of bank assets and personnel.
- Problem Solving: Identify customer needs and recommend appropriate banking solutions, cross-selling credit cards and other financial products where applicable.
- End-of-Day Procedures: Balance the cash drawer daily and reconcile the general ledger to ensure all financial data is accurate.
Qualifications
- Education: High School Diploma or GED required; some college or banking experience is preferred.
- Experience: Previous cash handling or customer service experience is a plus, but we are willing to train the right candidate.
- Skills: Strong mathematical aptitude and attention to detail are essential.
- Communication: Excellent verbal and written communication skills with the ability to interact professionally with diverse clientele.
- Technology: Proficiency in using computer terminals and banking software.
- Reliability: Must be able to work a flexible schedule, including weekends and holidays as required.