Job Description
Join Capital Trust Bank's award-winning team as a Bank Teller in Raleigh, NC! We're seeking passionate customer service professionals to deliver exceptional financial experiences. As a key member of our branch team, you'll be the face of our bank—building relationships, solving problems, and empowering customers to achieve their financial goals. Enjoy competitive pay, comprehensive benefits, and a supportive environment where your growth matters. Immediate openings available!
Responsibilities
- Process transactions with precision and efficiency while maintaining cash drawer accuracy
- Deliver exceptional customer service through in-person and digital channels
- Identify cross-sell opportunities for bank products and services
- Resolve customer inquiries and escalate complex issues appropriately
- Adhere to regulatory compliance and security protocols
- Contribute to a positive team environment through collaboration
Qualifications
- High school diploma or equivalent required; college degree preferred
- 1+ years of cash handling or customer service experience
- Strong mathematical aptitude and attention to detail
- Ability to work flexible hours including weekends
- Proficiency with banking software and MS Office Suite
- Fraud detection and compliance knowledge
- Excellent communication and problem-solving skills