Job Description
Join Capital Trust Bank's dynamic team as a Bank Teller in Raleigh, NC! We're seeking passionate customer service professionals to deliver exceptional financial experiences. As a key branch ambassador, you'll handle transactions, build client relationships, and drive our community-focused mission. Enjoy competitive pay, comprehensive benefits, and rapid advancement opportunities. No banking experience required—we provide full training! Apply today and start your rewarding financial services career.
Responsibilities
- Process customer transactions (deposits, withdrawals, transfers) with 100% accuracy
- Deliver exceptional service while resolving account inquiries and concerns
- Identify cross-sell opportunities for bank products/services
- Maintain cash drawer compliance and daily reconciliation
- Adhere to strict security protocols and fraud prevention measures
- Support branch operations through digital banking assistance
- Collaborate with team members to achieve customer satisfaction goals
Qualifications
- High school diploma or equivalent (college degree preferred)
- 6+ months customer service or cash handling experience
- Proficiency with basic math and transaction systems
- Strong communication and interpersonal skills
- Ability to work flexible hours including weekends
- Attention to detail and problem-solving aptitude
- Pass background check and pre-employment screening