Job Description
Join our award-winning banking team in Raleigh as a Customer Service Specialist (Bank Teller) and become the face of financial excellence! We're seeking passionate individuals to deliver exceptional service while building lasting relationships with our diverse clientele. Enjoy competitive compensation, comprehensive benefits, and a supportive environment that values your growth.
Responsibilities
- Process daily transactions (deposits, withdrawals, transfers) with 100% accuracy
- Resolve customer inquiries regarding accounts, services, and digital banking tools
- Identify cross-selling opportunities for personalized financial solutions
- Maintain strict compliance with banking regulations and security protocols
- Balance cash drawer and reconcile daily transaction records
- Support branch operations through vault duties and record management
Qualifications
- High school diploma or equivalent (college degree preferred)
- 1+ years customer service or cash handling experience
- Proficiency with financial software and digital banking platforms
- Strong numerical accuracy and attention to detail
- Ability to multitask in a fast-paced environment
- Excellent communication skills with diverse populations
- Must pass background check and credit verification