Job Description
Welcome to First National Bank of Boston, where we are dedicated to providing exceptional financial services to our community. We are currently seeking a dynamic and detail-oriented Bank Teller to join our growing team in the heart of Boston. In this role, you will be the face of our bank, building lasting relationships with clients while ensuring the accuracy and efficiency of daily transactions.
As a Bank Teller, you will play a vital role in our branch operations. If you are a proactive problem solver with a passion for customer service and finance, we want to hear from you. Join us in shaping the financial future of our customers and advancing your career in a stable, supportive environment.
Why Join Us?
- Competitive hourly wage and comprehensive benefits package.
- Opportunities for career advancement within a top-rated financial institution.
- Flexible scheduling options to work with your lifestyle.
- Training programs to enhance your financial expertise.
Responsibilities
- Process daily customer transactions, including cash deposits, withdrawals, and check cashing, ensuring accuracy and adherence to bank policies.
- Greet customers warmly and provide superior customer service by answering inquiries and resolving account-related issues efficiently.
- Open and close bank accounts for new and existing clients, explaining products and services clearly.
- Balance cash drawers and reconcile daily settlement reports to ensure financial integrity.
- Identify cross-selling opportunities and refer customers to loan officers or investment specialists based on their financial needs.
- Assist with maintaining a clean, organized, and secure branch environment.
- Adhere to strict regulatory compliance and internal security procedures at all times.
Qualifications
- High school diploma or equivalent required; Associate degree in Finance or Business is a plus.
- Previous experience as a Bank Teller, Cashier, or in a customer service role is preferred.
- Strong mathematical skills with the ability to perform arithmetic quickly and accurately.
- Excellent verbal and written communication skills.
- Proficiency in Microsoft Office Suite and banking software (e.g., FIS, NCR) is highly desirable.
- Must be detail-oriented, organized, and able to work in a fast-paced environment.
- Candidates must pass a background check and a credit check as a condition of employment.