Job Description
Are you a detail-oriented professional passionate about excellent customer service? Horizon Financial Group is seeking a Bank Teller to join our growing team in the heart of Austin, Texas.
As a key member of our branch team, you will be responsible for delivering a seamless banking experience to our diverse clientele. We pride ourselves on our community-driven approach and are looking for someone who embodies integrity and professionalism. If you are ready to advance your career in finance and work in a dynamic environment, we want to hear from you.
Why Join Horizon Financial Group?
- Competitive salary and performance bonuses.
- Comprehensive health, dental, and vision insurance.
- Retirement savings plan with company match.
- Flexible scheduling and paid time off.
Responsibilities
- Process daily financial transactions, including cash deposits, withdrawals, and check cashing, ensuring 100% accuracy.
- Greet customers warmly and assist them with account inquiries, product information, and resolving issues efficiently.
- Build and maintain strong relationships with clients to identify cross-selling opportunities for our banking products.
- Operate the teller workstation and related software (e.g., Core Banking Systems) with precision and speed.
- Balance cash drawers daily and report any discrepancies immediately to the Branch Manager.
- Assist with the safekeeping of currency and securities, adhering to all bank security protocols.
- Support branch operations during peak hours and assist in maintaining a clean, organized, and professional lobby environment.
Qualifications
- High school diploma or GED required; Associate degree in Finance or Business preferred.
- Minimum of 1 year of experience in a customer service or cash-handling role is highly desirable.
- Strong numerical skills and the ability to perform mental math quickly and accurately.
- Proficiency in Microsoft Office Suite and familiarity with bank management software is a plus.
- Excellent verbal and written communication skills with a focus on professionalism and empathy.
- Ability to work a flexible schedule, including weekends and holidays, as required by business needs.