Job Description
Join the Rio Grande Financial Group Team
Are you a detail-oriented individual with a passion for providing exceptional customer service? Rio Grande Financial Group is seeking a dynamic Bank Teller to join our Albuquerque branch. We offer a remote-friendly work environment, allowing for a healthy work-life balance while being part of a thriving financial institution.
We are looking for candidates who are eager to learn, reliable, and ready to make a positive impact on our customers' financial lives. If you have a knack for numbers and a friendly demeanor, we want to hear from you!
Why Join Us?
- Competitive hourly pay and benefits package.
- Remote-friendly schedule options (Hybrid/Remote tasks).
- Professional development and training opportunities.
- Supportive and inclusive company culture.
Responsibilities
- Process Transactions: Accurately handle cash deposits, withdrawals, check cashing, and loan payments for customers.
- Customer Service: Greet customers warmly, answer inquiries regarding accounts and products, and resolve issues efficiently.
- Product Promotion: Identify opportunities to cross-sell financial products such as savings accounts, credit cards, and loans to meet branch targets.
- Cash Management: Maintain accurate daily cash drawers, balance transactions, and reconcile cash reports at the end of the shift.
- Compliance & Security: Adhere to all bank policies, regulations (BSA/AML), and security protocols to protect customer data and funds.
- Technology: Utilize banking software and Point of Sale (POS) systems to process transactions and update customer records.
Qualifications
- Education: High school diploma or GED required; Associate’s degree in Finance or Business preferred.
- Experience: Previous experience as a Bank Teller, Customer Service Representative, or in a cash-handling role is highly desirable.
- Skills: Strong math skills with the ability to perform calculations quickly and accurately.
- Communication: Excellent verbal and written communication skills with a professional demeanor.
- Integrity: High level of honesty, trustworthiness, and ethical decision-making.
- Reliability: Ability to work a consistent schedule, including weekends and holidays, as required by the branch.