Job Description
Join Southwest Financial Group as a Bank Teller and become the face of our customer service excellence in Albuquerque! We're seeking a detail-oriented professional to manage daily transactions, build client relationships, and ensure seamless banking operations. Our team thrives in a dynamic environment where integrity meets innovation. Enjoy competitive benefits, career growth opportunities, and a supportive culture that values your contributions to our community's financial well-being.
Responsibilities
- Process customer transactions with precision and efficiency
- Deliver exceptional service to diverse clientele through in-person and digital channels
- Uphold strict compliance with banking regulations and security protocols
- Identify cross-selling opportunities for bank products and services
- Balance cash drawers and reconcile daily transactions
- Resolve customer inquiries and escalate complex issues appropriately
- Maintain accurate records using banking software systems
Qualifications
- High school diploma or equivalent required
- Minimum 1 year cash handling or customer service experience
- Proficiency with basic MS Office applications and banking software
- Strong attention to detail and numerical accuracy
- Excellent communication and interpersonal skills
- Ability to work flexible hours including weekends
- Fraud detection and compliance training preferred