Job Description
Join Capital One's award-winning team in Washington DC as a Bank Teller! We're seeking customer-focused professionals to deliver exceptional financial service while building meaningful relationships with our diverse community. Enjoy competitive compensation, comprehensive benefits, and growth opportunities in one of America's most dynamic cities. Our modern branches offer a collaborative environment where your attention to detail and passion for helping others will shine.
Responsibilities
- Process transactions including deposits, withdrawals, transfers, and loan payments with 100% accuracy
- Provide personalized financial guidance and product recommendations to clients
- Balance cash drawers daily and maintain strict compliance with bank protocols
- Resolve customer inquiries efficiently while maintaining exceptional service standards
- Actively cross-sell banking products and services aligned with client needs
- Uphold stringent security procedures and anti-fraud protocols
- Collaborate with branch team to achieve sales and service goals
Qualifications
- Minimum 1 year customer service or cash handling experience
- Strong numerical aptitude and attention to detail
- Excellent communication skills in English and Spanish preferred
- Proficiency with banking software and digital platforms
- Ability to work flexible hours including weekends
- Valid District of Columbia employment authorization required
- Federal background check and fingerprint clearance mandatory
- Proven track record in meeting sales targets