Job Description
Join our award-winning team at Golden State Financial, where exceptional customer service meets financial innovation. We're seeking a detail-oriented Bank Teller to become the face of our San Francisco branch and deliver personalized banking solutions to our diverse clientele. Enjoy competitive pay, comprehensive benefits, and career advancement opportunities in a dynamic financial environment.
Responsibilities
- Process customer transactions with precision and efficiency, including deposits, withdrawals, and transfers
- Build trust by resolving account inquiries and providing tailored financial advice
- Actively cross-sell banking products while maintaining strict compliance standards
- Balance cash drawers and reconcile daily transactions with meticulous accuracy
- Collaborate with branch leadership to enhance customer experience workflows
- Uphold rigorous security protocols to safeguard customer assets and data
- Support community outreach initiatives representing Golden State Financial
Qualifications
- Minimum 1 year of cash handling or customer service experience
- Proven ability to manage high transaction volumes with zero errors
- Deep familiarity with banking regulations (Reg CC, BSA, AML)
- Exceptional interpersonal skills and multilingual abilities (Spanish/Chinese preferred)
- Proficiency in banking software systems (e.g., Fiserv, Jack Henry)
- Strong problem-solving skills with a customer-first mindset
- Valid California Notary Public certification (or willingness to obtain)