Job Description
Join First National Bank as a Remote-Friendly Bank Teller in Durham, NC! We're seeking a customer-centric professional to deliver exceptional banking experiences while supporting our hybrid work model. Enjoy competitive pay, comprehensive benefits, and career growth in a dynamic financial institution. Perfect for tech-savvy candidates seeking flexibility without compromising service excellence.
Responsibilities
- Process transactions (deposits, withdrawals, transfers) with 99.9% accuracy
- Deliver personalized customer service via in-branch and virtual channels
- Resolve account inquiries using digital banking tools and CRM systems
- Uphold compliance with federal banking regulations and security protocols
- Drive digital adoption by educating customers on mobile/online banking
- Collaborate with branch team to achieve cross-selling targets
- Maintain organized cash drawer and financial records
Qualifications
- Minimum 1 year customer service or cash handling experience
- Proficiency with banking software (e.g., Fiserv, Jack Henry)
- Strong math aptitude and attention to detail
- Ability to work hybrid schedule (3 remote days/week)
- Familiarity with digital banking platforms
- Excellent communication and conflict resolution skills
- NC Notary Public certification preferred
- Background check and banking license required