Job Description
Join Capital City Financial Group as a Bank Teller and become the face of our premium banking experience in Washington, DC! We're seeking a customer-centric professional to deliver exceptional service while managing transactions and building client relationships. Enjoy competitive benefits, career advancement opportunities, and a dynamic work environment in the nation's capital.
Responsibilities
- Process customer transactions including deposits, withdrawals, transfers, and loan payments with 100% accuracy
- Provide personalized financial guidance and cross-sell bank products/services
- Resolve customer inquiries and resolve account discrepancies efficiently
- Maintain strict compliance with banking regulations and security protocols
- Balance cash drawers and daily transaction reports
- Support branch operations through ATM maintenance and lobby assistance
Qualifications
- High school diploma or equivalent required; associate's degree preferred
- Minimum 1 year cash handling or customer service experience
- Proficiency with banking software and Microsoft Office suite
- Strong mathematical aptitude and attention to detail
- Excellent communication and interpersonal skills
- Ability to work flexible hours including weekends
- Basic knowledge of banking regulations (Regulation E, BSA)